The technician I talked to on the phone said that they just reinstall windows and ship the computers back out. Make sure to install all device driver updates. From the UEFI main menu, click System Tests, then click Quick Test. Click Restart, then wait for the computer to restart. news

note: Using a System Restore Point to go to the last known good configuration may cause you to have to reinstall any recently installed software, if the software was causing the Step 6: Install updates using HP Support Assistant A blue screen error might occur if the computer BIOS or a device driver is out of date, or is incompatible with another Select Primary Hard Drive Self Test, and then press the Enter key to start the test. If a language selection screen opens, select the language you want to use to continue.

Hp Laptop Blue Screen Error

Please also do not thread bump. Run anti-virus program to remove any virus. You would need to contact Microsoft for them to decode the error, so that they can pinpoint which piece of hardware is causing this issue. -------------How do I give Kudos? |

I sent the computer in to HP tech center. Learn How to Post and More  Community News  Best of the Community Blog  Notebooks Notebook Operating System and Recovery  Notebook Boot and Lockup  Notebook Wireless and Networking  Notebook Audio  Notebook Video, See your browser's documentation for specific instructions. {} Z7_3054ICK0KGTE30AQO5O3KA30U5 hp-support-head-portlet Actions ${title} Loading... Hp Laptop Blue Screen Of Death If you think there is a problem with the memory, first try the Quick Test (about ten minutes).

The information is also available under Test Logs on the Diagnostics UEFI main page. Hp Pavilion Blue Screen At Startup Press the Power button to turn on the computer. thanks , and sorry for my bad English ... Click Start, type Windows Update into the Search box, then select Windows Update from the results list.

Press the Power button to start the computer and repeatedly press the f8 key to enter the Windows Advanced Options Menu. Blue Screen On Laptop Windows 7 Is that, right? Restoring your computer when Windows 10 or Windows 8 starts normally This video shows how to restore your computer when Windows 8 starts normally Click here to see this video Click one of the following options, if presented, on the Windows Update window: Click Install now if updates are available to download.

Hp Pavilion Blue Screen At Startup

For more information about uninstalling software programs, please see HP Notebook PCs - Uninstalling Software in Windows Vista. In Windows, search for and open Create a restore point. Hp Laptop Blue Screen Error Click Support and Drivers, select the Download drivers and software (and firmware) option, and then enter the model number in the Enter a product name / number field. Hp Laptop Blue Screen Windows 10 From Windows, search for and open HP Support Assistant.

Reply 0 0 keilah Student Posts: 1 Member Since: ‎02-20-2011 Message 4 of 10 (5,260 Views) Report Inappropriate Content Re: HP G62-340US Notebook BLUE SCREEN Options Mark as New Bookmark Subscribe Where are all of these versions of Windows coming from? 8.1 is a beta version, but what about the rest? I explained repeatedly that this is a defective computer and just reinstalling windows will not fix this problem. I contact HP support again and ship the computer off. Hp Laptop Blue Screen Windows 8

Country: United States Select a location Americas Europe, Middle East, Africa Asia Pacific and Oceania Select a language Confirm Back Z7_M0I02JG0KOT530A6KJKFRQ0816 hp-detect-load-my-device-portlet Actions ${title} Loading... Perform Hard Drive test Many computer problems are related to soft failures (or degraded performance) on the hard drive. Make sure to install all device driver updates. More about the author Wilson Chong 56,276 views 3:56 How To Fix Laptop That Won't Turn On - Duration: 2:09.

Horrible waste of $$$$$$$$ Reply 0 0 « Message Listing « Previous Topic Next Topic » Related Documents HP PCs - Error Messages Display on a Black Screen during Startup or My Laptop Screen Is Blue When I Turn It On If your computer will not start or boot, you will see or hear symptoms to indicate the general area of the problem. Showing results for  Search instead for  Do you mean  or Post new question Post new question Question Reply Topic Options Subscribe Mark Topic as New Mark Topic as Read Float this

Plug the AC adapter back into the computer, but do not connect any of the peripheral devices.

  • Reply With Quote Page 1 of 2 12 Jump to page: « Re: DRIVER_POWER_STATE_FAILURE ..technical information:STOP 0x0000009f | DRIVER_POWER_STATE_FAILURE ..technical information:STOP 0x0000009f » Similar Threads BSOD crash By Quintal999 in forum
  • How does HP install software and gather data?
  • Reply 1 1 Tardis40 Retired Posts: 3,798 Member Since: ‎12-08-2015 Message 4 of 6 (216 Views) Report Inappropriate Content Re: HP G62 NOTEBOOK WITH BLUE SCREEN Options Mark as New Bookmark
  • Microsoft may have an update for Windows to resolve the blue screen error.
  • Uninstall Recently Installed Software Programs A blue screen error may occur after installing a software program that is not compatible or conflicts with an existing program.
  • Select the options individually and press the enter key to restart the computer.
  • Figure : Download and install updates for your computer A list of available updates opens in a new window.
  • If a component fails a test, write down the information so you have it available when you contact HP Customer Support.
  • so , could ant one advice me what to do ??

MrWeenieProductions 46,114 views 6:57 How To Fix a Laptop That Won't Turn On - Blackscreen Fix [4K] - Duration: 16:56. Watch QueueQueueWatch QueueQueue Remove allDisconnect The next video is startingstop Loading... Resolv_S Glad to help you. Hp Computer Blue Screen Stuck When Windows 8.1 installs what driver does it supply.

I have found a great YouTube link That is NOT approved by HP or supported by HP. The System Restore window opens. Note: HP Doesn't recommend any upgrade/downgrade of any hardware/software parts or software that is bundled with the product. click site Figure : Troubleshoot Click Advanced options.

Uploaded on Jan 26, 2012Video of HP g6 laptop crashing and going into a rebooting loop, it eventually loaded up Windows the day after. On the System Restore success message window, click Close. Click Yes in the warning that displays. Ask the community!

Common model name Typically designated button combination HP ENVY 17 2D and 3D Press and hold the Power and Beats buttons for 8-10 seconds. If you are still having issues, please feel free to write back and I will be happy to do further research on the issue. The Windows Update menu opens. Figure : Automatically restart Restart the computer to apply the change.