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HP ENVY 15-j143na Case Broken At The Hinge Screw Fixing

I have owned my HP ENVY m6 laptop for over 2 years now so obviously my warranty has expired. Two day later my computer was on it way back to me fully repaired free of charge. Answer:HP Envy M6 broken Hinge @AtharCHI have brought your issue to the attention of an appropriate team within HP. If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.Thank you for visiting the HP Support Forum. 1 more replies Relevance 82.82% Question: check my blog

They will likely request information from you in order to look up your case details or product serial number. With no relief forthcoming I declined the repair and have been using it by propping the screen against several books.I look to HP to repair to computer at minimum or no THE HINGE WILL BREAK. Watch QueueQueueWatch QueueQueue Remove allDisconnect The next video is startingstop Loading...

They will likely request information from you in order to look up your case details or product serial number. Don't share anything about yourself that you would not want to see on a road-side billboard. I have either purchased or other's have purchased at my recommendation at least 11 PC's and printers.

Please look for a private message from an identified HP contact. Sign in Share More Report Need to report the video? Answer:HP Envy 15 Broken Screw Fitting on Case Near Left Hinge @deeptomar?Thank you for using HP Support Forum. it is mainly the right hinge but the left is showing signs of this also.

However, I was unable to ship the machine right away due to personal reasons, and now the free repair offer has been retracted. I am out of warranty, but this seems to be a design or material problem as I have seen a number of similar posts on support forums. There is an existing forum with many reports of the same issue on different models of laptops. I'm not allowed to do that as my warranty has expired (except that it hasn't actually expired - that's an HP mistake).

Obsolescence. I am an employee and repeat customer of HP laptops (with great success and reliability). Working... Rating is available when the video has been rented.

Only problem this caused a broken screen. The casing threatens to separate from the screen if I don't hold the two together when I close the laptop.I do not believe this to have occurred due to any fault Please look for a private message from an identified HP contact. The problem was bad enough that I stopped opening and closing my notebook computer to prevent further damage.

I see this is a common problem for this product line.How can I have this repaired? http://alterbox.net/hp-envy/hp-envy-m6-hinge-broken-case.php HP needs to do a better job standing behind their products, this is likely the last time I get an HP. This is our family's seventh HP desktop or laptop. If there is a fix, I need it to be done quickly (I will pay for expedited shipping).

  • So I put in my details and attached the invoice for the machine which says that I have a Care Pack which means that it still is in warranty.
  • Answer:HP Envy M6 broken Hinge I have brought your issue to the attention of an appropriate team within HP.
  • Ofcourse this had to happen right after my warranty ran out.
  • Answer:Envy M6 broken hinge @M6envyI have brought your issue to the attention of an appropriate team within HP.
  • The left side seems to still be intact.
  • My problem is no different than theirs, so there is no reason that I should be denied the samestand-up service.
  • The screen (LCD) is still intact but the bezel is falling apart...Thank You,Yaroslav Answer:HP Envy m6 Broken hinge I have brought your issue to the attention of an appropriate team within
  • Thank you.
  • I am not going to pay over 200 dollars for this to be fixed because it was made crappy.
  • One source told me that they would have to replace the entire cover ...

They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. More replies Relevance 100.34% Question: HP Envy 17 Broken Screw Fitting on Case Near Right Hinge One of the screws that holds my HP Envy 17 - j013cl laptop casing together news Thank you for visiting the HP Support Forum. 1 more replies Relevance 82.41% Question: HP Envy 7 : broken hinge / please help I have an issues with my hinges.

Close Yes, keep it Undo Close This video is unavailable. I see this is not an isolated issue and hope that HP will see this is a design flaw and make this right. Any recommendations on a cheap and effective repair?

If you are not sure how to check your forum messages, this post has instructions. 5 more replies Relevance 104.96% Question: Cracked screen case and broken hinge on HP envy m6

jimcaputo99 31,375 views 0:24 Hinge repair for any laptop brand - Duration: 7:01. These issues seemed to be fairly minor at the time. They will likely request information from you in order to look up your case details or product serial number. Any help will be appriciated as this notebook was nearly 700 when she was purcashed it, and like nearly all the ladies, she`s taking care of her things on an extreme

They will likely request information from you in order to look up your case details or product serial number. Answer:HP Envy 7 : broken hinge / please help @AmineDevI have brought your issue to the attention of an appropriate team within HP. Any advice to who and how should I send it for repair?In DC at the moment. http://alterbox.net/hp-envy/hp-envy-17-touchsmart-left-hinge-broken-screw-fitting.php I beleive the hinge and the case are both defective and I have seen a lot of complaints on this.

Please help!!!!Thanks! Loading... It finally gave way when opening it. I bought two laptops from HP at the time of this purchase and now both have broken.

Additionally, keep in mind not to publicly post personal information (serial numbers and case details).Thank you for visiting the HP Support Forum. 1 more replies Relevance 82.41% Question: Envy Hinge Broken HP envy 17 Disassembly - Duration: 6:22. I bought my notebook at best buy 4 years ago so I I really didn't anticipate the case and hinge being the first things to go bad on this $$$$ laptop. :-( Answer:15t-j000 broken hinge, left screw stripped, case open like a... @FishHunt3r

Answer:Cracked screen case and broken hinge on HP envy m6 laptop Hi @Amonsta5I just sent you a private message. Really disapointed in HP service , have a second HP Envy 17 in shop under warranty repair for a fan malfunction , they are fixing that one. After 20 months, the hinge/outer case has developed a serious stress crack. Please look for a private message from an identified HP contact.

During my tenure with this laptop, both hinges broke. Jason Voorhies 5,262 views 5:09 HowTo: Disassemble HP Pavillion Dv7 - Duration: 9:27. They will likely request information from you in order to look up your case details or product serial number.