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HP Envy M7 Hinge Issue

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Please look for a private message from an identified HP contact. Reply 0 0 dwade Top Student Posts: 7 Member Since: ‎04-11-2007 Message 6 of 12 (706 Views) Report Inappropriate Content Re: HP ENVY m7-j010dx - Broken Left Hinge Options Mark as I suggested that my search online revealed thousands of consumers that had posted or watched videos of the same problem and HP denied there was a known problem (if they repeat Then pushed the whole hing assembly down into the epoxy and put a weight on it overnight. check my blog

Please look for a private message from an identified HP contact. Showing results for  Search instead for  Do you mean  or Post new question Post new question Question Reply Topic Options Subscribe Mark Topic as New Mark Topic as Read Float this Reply 0 0 kevin-t Moderator Posts: 12,709 Member Since: ‎09-30-2014 Message 4 of 20 (926 Views) Report Inappropriate Content Re: Hinge problem ENVY Laptop 17" m7-j020dx Options Mark as New Bookmark The hinges started pushingout the laptop's bottom not long after the warranty expired and further reading about it it seems that this is a common issue with Envy laptops and I

Hp Envy Touchsmart 17 Hinge Repair

Who would imagine that one day multinational conglomerates would have laptops assembled in the 3rd world by mostly women, and some children, using components from the 3rd world, then ask their I use it occasionaly + Bought couple of months back only. It's more than 3 days and No One called.I relied on HP for Quality. Product number- K0B71AVand it has the same problem of hinges becoming loose and the base plate coming out.

  • Accessing the PC only with wireless keyboard and wireless mouse.It's Design Issue by HP and they charge customers for that which is not Fair.I relied on HP for Quality.
  • Learn How to Post and More  Community News  Best of the Community Blog  Notebooks Notebook Operating System and Recovery  Notebook Boot and Lockup  Notebook Wireless and Networking  Notebook Audio  Notebook Video,
  • I see couple of posts stating similar issue due tomismatch Metla hinge with Plastic base cover.
  • Reply 1 Reply 1 1 Everyone's Tags: HP ENVY TouchSmart 17Microsoft Windows 8 (64… View All (2) Malygris1 Retired Posts: 7,771 Member Since: ‎09-10-2014 Message 2 of 47 (2,300 Views) Report
  • If these issues arent fixed I will never buy another HP product.What is my option with my computer.
  • I have read many posts here, and some people eventually get HP to agree to fix it...after months of calling and pursuing the problem, and some just give up.

Please look for a private message from an identified HP contact. I work on behalf of HP. I work on behalf of HP Reply 0 0 GeoJam3s Honor Student Posts: 2 Member Since: ‎04-24-2015 Message 5 of 20 (897 Views) Report Inappropriate Content Re: Hinge problem ENVY Laptop Reply 0 0 leagleyes Tutor Posts: 13 Member Since: ‎04-15-2015 Message 8 of 20 (841 Views) Report Inappropriate Content Re: Hinge problem ENVY Laptop 17" m7-j020dx Options Mark as New Bookmark

What should I do? Hp Envy 17 Hinge Repair Showing results for  Search instead for  Do you mean  or Post new question Post new question Question Reply Topic Options Subscribe Mark Topic as New Mark Topic as Read Float this Any help would be appreciated. View Solution.

I have brought your issue to the appropriate team within HP. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).If you are unfamiliar with how the Forum's private message capability works, you can learn about that Hats Off!I also thank @george-p, @JeffHelp, @Futoji for the support.Will take care to ENVY more! Plastic bottom and metal hinge.I am not happy.

Hp Envy 17 Hinge Repair

If you are not sure how to check your private messages then this posthas instructions that will guide you through the process. I use my envy as a stationary center for my recording studio, I rarely ever move it. Hp Envy Touchsmart 17 Hinge Repair I've waited until now to reach out for support as I have the time today to reregister and write. Hp Laptop Hinge Recall If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Because it's not how it works in HP. click site Evident to me is that HP is completely unconcerned about any responsibility for their product after warranty unless it would be in their short term financial interest to do the right Reply 0 0 « Message Listing « Previous Topic Next Topic » Related Documents HP Notebook PCs - Reducing Heat Inside the PC to Prevent OverheatingComputer Does Not Start and the I never dropped the laptop. Hp Envy Hinge Recall

Please look for a private message from an identified HP contact. Reply 0 0 geo1954 Honor Student Posts: 2 Member Since: ‎02-21-2016 Message 10 of 20 (569 Views) Report Inappropriate Content Re: Hinge problem ENVY Laptop 17" m7-j020dx Options Mark as New I challenged their veracity by asking why they would offer me a discount to fix it if they were completely in the right and the broken hinge was my problem. http://alterbox.net/hp-envy/hp-envy-laptop-lh-hinge-issue.php They said that there is no design or material problem with this model.

It has been alleged that the company sold laptops with hinges that are likely to break, a problem that is especially likely to affect the left hinge. In some cases, customers who missed the deadline by only a week have been offered only half the value of the repair. Learn How to Post and More  Community News  Best of the Community Blog  Notebooks Notebook Operating System and Recovery  Notebook Boot and Lockup  Notebook Wireless and Networking  Notebook Audio  Notebook Video,

Read more Register · Log In HP Support Forum Home > Notebooks > Hardware > HP Envy M7 Hinge Issue Search the Community

The exact same thing is happening to my laptop. Wonder, why would I pay for Design Issue! (sigh)He also said, this ticket (Ticket No 300 715 4440) has been escalated and I should get a call. See the following, if you need help with that information.How Do I Find My Model Number or Product Number? Reply 0 0 broken_hinge Honor Student Posts: 2 Member Since: ‎04-23-2015 Message 6 of 20 (886 Views) Report Inappropriate Content Re: Hinge problem ENVY Laptop 17" m7-j020dx [Edited] Options Mark as

Malygris1 I work on behalf of HPPlease click Accept as Solution if you feel my post solved your issue, it will help others find the solution.Click Kudos Thumbs Up on the Any idea how long it'll take? I brought it to the table and when I opened it up the hinge completely broke on the left side. More about the author By using this site, you accept the Terms of Use and Rules of Participation Discussion Boards Open Menu Discussion Boards Open Menu Welcome to the Forum!

They will likely request information from you in order to look up your case details or product serial number. Also I need to pay, if it has to be fixed by HP. I became accustomed to the click as if it were normal. It's most liking the top cover you will need replaced.

If you are not sure how to check your forum messages, this post has instructions. Venkatesh R Reply 0 0 venkatx5 Teacher Posts: 86 Member Since: ‎06-17-2014 Message 7 of 27 (1,613 Views) Report Inappropriate Content Re: TouchSmart m7-j010dx Hinge/Base cover pop issue Options Mark as