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HP Recovery Manager Only Shows A Black Screen With A Message.

If it is, reinsert the disc. Remove any CD/DVD discs or memory cards from the drives, if present. Please help. Figure : Recovery Manager (HP Recovery Manager Summer 2014 and earlier) Figure : System Recovery (HP Recovery Manager Fall 2014 and later) Follow the on-screen instructions to back up your data navigate to this website

Turn off the computer. Other errors occur during the recovery process If there are corrupt areas on the hard disk drive, errors can occur during recovery. I did not install or uninstall anything prior to this. If the recovery partition on the hard disk drive is functioning correctly, the Choose an Option screen displays.

After system recovery is complete, restore files from the external hard disk drive. You can use HP PC Hardware Diagnostics UEFI even if the computer does not open to Windows. Recovery Manager opens. The information is also available under Test Logs on the Diagnostics UEFI main menu.

If you do not feel comfortable reseating the memory yourself, take the computer to a computer retailer and ask them to reseat it for you. Step 5: Restore Windows to a previous point If the computer detects an operating system on the hard drive, you might be able to restore Windows. You can also use disc cleaning kits or disc restoration kits from your local computer store. There are three system tests; Fast Test, Quick Test, and Extensive Test.

I can't use the system itself to get the information so I just have the label. By using this site, you accept the Terms of Use and Rules of Participation IBM WebSphere Portal Home IBM Logo Sign Up Log In Welcome Getting Started Contact HP - Showing results for  Search instead for  Do you mean  or Post new question Post new question Question Reply Topic Options Subscribe Mark Topic as New Mark Topic as Read Float this In some cases, the discs might be damaged, such as when discs have been left out in the sun.

Figure : Hard Drive Click Extensive Test. If an error opens or the file transfer process stops responding, the data on the disc is corrupted and you need to replace the discs. Privacy Policy © Copyright 2016 HP Development Company, L.P. In this case, you must perform a recovery using recovery discs.

Follow these steps to perform the hard disk tests: Click Hard Disk Test from the HP PC Hardware Diagnostics UEFI main page. After I enter the password, it begins to loads but then just becomes a black screen. ahead of time i have created the recovery cds and I have a backed up windows Image of the operating system. Solved!

If you think there is a problem with the memory, first try the Quick Test (about ten minutes). By using this site, you accept the Terms of Use and Rules of Participation Discussion Boards Open Menu Discussion Boards Open Menu Welcome to the Forum! I get an error when creating discs, what can I do? If the error persists, continue using these steps.

The Windows version came with my notebook is Windows 7 Home Premium 64bit, so in the Recovery partition, it must be that Windows.3. The Quick Test begins. Figure : Select Run program from media Select an option based on the type of recovery discs you have: Recovery discs created from your computer: Click Factory Reset under I need my review here Reply 0 0 DavidPK Provost Posts: 44,290 Member Since: ‎09-24-2010 Message 4 of 25 (101,471 Views) Report Inappropriate Content Re: Enter Recovery manager from boot screen Options Mark as New Bookmark

After installing the firmware update, restart the recovery process. Read more Register · Log In HP Support Forum Home > Notebooks > OS/Recovery > HP Recovery Manager only shows a black screen with a message... Reply 0 0 Cloud_Strider Regents Professor Posts: 5,568 Member Since: ‎09-23-2010 Message 4 of 6 (1,072 Views) Report Inappropriate Content Hp Envy 17 Goes on Blank Screen with recovery Manager Options

Troubleshooting a recovery started from a USB drive The following sections describe how to troubleshoot a recovery started from a USB drive.

Turn on the computer and repeatedly press the F11 key, about once every second, until you see the Windows loading screen. These types of kits use special chemicals that bond to the surface of the disc and fill in the scratches. Remove the AC adapter and turn off the notebook. Figure : Recovery Manager confirmation screen The computer restarts.

Wipe from the center of the disc to the outside edge. If you have tried recovering at least two more times, and the recovery process continues to fail at the same point, replace the recovery discs or service the computer to replace Reply 0 0 SomelOguh PhD Student Posts: 1,134 Member Since: ‎02-10-2010 Message 9 of 36 (67,951 Views) Report Inappropriate Content Re: Brand new Hp pavilion touchsmart shows black screen after login When I create HP Recovery media, does it save software I installed...

Make sure the selected restore point is the one you want to use, then click Finish. Figure : Recovery Manager after restart note: If the recovery partition on the hard disk drive is not functioning correctly, a set of recovery discs is needed to run a system This also re-creates the Recovery Partition. note: Do not disconnect the monitor, keyboard, mouse, or power cord.

Figure : HP diagnostics tools If you are prompted for an Administrator password or confirmation, enter the password or provide confirmation. I want the Recovery partition could work like before, when I just bought my notebook. Figure : Select the CD/DVD drive to test Insert a supported non-blank disc, close the disc tray, and then click Next. Run the Memory Extensive Test Continue following these steps to run the Extensive Test.

Figure : HP PC Hardware Diagnostics UEFI Click Start Hard Disk Test. Reply 0 0 Advance23 Retired Posts: 2,789 Member Since: ‎09-03-2013 Message 4 of 4 (6,982 Views) Report Inappropriate Content Re: Blank screen after I press f10 to enter setup or f11 HP Customer Support Z7_3054ICK0KGTE30AQO5O3KA30U7 hp-contact-secondary-navigation-portlet Actions ${title} Loading... Press the Power button to start the computer and repeatedly press the f10 key to enter the BIOS Setup menu.

Click Troubleshoot. Here is a link toHP PCs - Performing an HP system recovery (Windows 7). If the Quick Test does not detect any memory problems, continue to the next step to run the Extensive Test.