Home > Hp Spectre > HP Spectre 13 Touch Screen Malfunction

HP Spectre 13 Touch Screen Malfunction


Screen does not respond to the stylus If the screen is not responding to the stylus, or you are having other issues with the stylus, see Touch Screen Stylus Pen Is Product No. Press the Power button to turn on the computer. Before you proceed: Verify that the computer has a touch screen If your notebook screen has never responded to touch input, but you think it should, use the methods and steps

If the touch screen still does not respond, continue following the steps in this document. let me know if you need any logs Reply 0 0 RUBSQ Student Posts: 1 Member Since: ‎12-13-2014 Message 4 of 5 (2,416 Views) Report Inappropriate Content Re: HP Spectre 13 Figure : Click Install. Check the labels on the notebook and on the product packaging.

Hp Spectre X360 Touch Screen Not Working

I would start with updating the drivers with the most current one on the driver page, also the chipset and probably the BIOS as well. Do not connect any peripheral devices. The visual feedback was turned on from the beginning and I can confirm that the ghost touches occur in the upper left region of the screen, if not the very corner HP ENVY 15-3000 series Press and hold the Power and Beats buttons for 8-10 seconds.

Yes, I know there is a registry hack that will fix this (not provided by HP or Intel), but it MUST work out of the box on a machine this expensive. Update the BIOS and graphics driver Installing an updated version of the graphics card driver might repair touch screen functionality. How does HP install software and gather data? Hp Spectre X360 Screen Glitch Drag each orange rectangle to the box indicated by the arrows with a finger or a stylus.

Learn How to Post and More.I read your post about the Touch Screen issue, and wanted to assist you!To start, can you provide me with the Product Number and Operating System Hp Spectre Ghost Touch The information is also available in Test Logs on the main menu. For more information about using Windows Update, see HP PCs - Updating Drivers and Software with Windows Update (Windows 10, 8). Unplug the AC adapter from the computer.

Otherwise it would have needed to be sent back for repair with a long wait for parts. 0 0 « Previous 1 2 3 Next » « Message Listing « Previous Hp Spectre Touch Screen Not Working After Windows Update installs the selected updates, you might need to restart your computer to apply the updates. Oops, something's wrong below. You could try the methods below to repair the problem by yourself.Note: It is recommended to connect a peripheral keyboard or mouse to help with the fix if you are using

Hp Spectre Ghost Touch

In Windows, search for and open Windows Update. My worry is i get married this week and going to florida so unable to return laptop as this is coming with me for work. Hp Spectre X360 Touch Screen Not Working Removing a non-removable battery can void your warranty. Hp Spectre X360 Screen Issues Has anyone had this issue before?

Additional batteries are affected. useful reference Reply 0 0 « Message Listing « Previous Topic Next Topic » Related Documents HP PCs Forgot the Sign-in Password (Windows 10)Downloading or Updating Software and Drivers for HP ComputersHP PCs The information is also available in Test Logs on the main menu. If you live outside the US/Canada Region, please click the link below to get the support number for your region. Hp Spectre X360 Touchscreen Driver

But to be fair they swapped it quickly and at there cost !All the best Reply 0 0 « Previous 1 2 Next » « Message Listing « Previous Topic Next If you are not handy, skip this step.HP Notebook PCs - Touch Screen Issues (Windows10) | HP® Customer Support3. If touch screen problems continue, proceed to the next step. my review here Figure : Drag the blocks to the correct empty box If the diagnostics tests pass but the touch screen still does not respond, continue following the steps in this document.

The test ends after all blocks are repositioned or after three minutes have passed, and results are displayed. Hp Spectre Screen Problem Right-click the USB Touchscreen Controller(C04D). And sometimes, a loose or disconnected motherboard may also cause the ghost touch screen or touch screen not responding.3.

Hard reset a notebook with a sealed or non-removable battery If your notebook features a sealed or non-removable battery, use the hard reset instructions that apply to your notebook model below:

Use one of the following sets of steps to reset your notebook: Hard reset a notebook with a removable battery Use the steps in this section to reset a notebook that Tap the screen to see if it responds. If the touch screen still does not respond, continue following the steps in this document. Hp Touch Screen Ghost Clicks Figure : Uninstall HID-compliant touch screen Confirm the uninstallation.

The rectangle changes to blue when positioned in the correct box. Install updates in Windows 10 Use the following instructions to install updates in Windows 10. The only fix was replacing the digitizer and cable.Either way, Idon't see this as a software or firmware issue as the one guy pointed out above.If you are under warranty still, get redirected here Tablet PC Settings window opens.

Will I have to send this in to get the screen replaced?Thanks for any help or ideas. 1 1 dec103 Honor Student Posts: 2 Member Since: ‎11-01-2015 Message 10 of 23 got to restart again, ahhhh!!!