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HP Support Survey

What versions of the browser are you using (example IE v 8.0) - this can be found by clicking Help -> About * 7. After I politely declined, the call was officially over. Who is the manufacturer of your computer? After paying 75000 rs I ended up in 1st repair within month.

By using this site, you accept the Terms of Use and Rules of Participation Skip to ContentSkip to FooterLaptops & tablets Business Premium Gaming Standard laptops Workstations Convertibles & detachables Showing results for  Search instead for  Do you mean  or Post new question Post new question Question Reply Topic Options Subscribe Mark Topic as New Mark Topic as Read Float this I sent it in for repair. They have a dedicated customer service line for the Spectres.

The call took just 8 minutes. As with other brands, we asked how to deal with our computer's habit of going to sleep and then asking for a password whenever we walked away for a few minutes. Read more Register · Log In HP Support Forum Home > Notebooks > Software > HP Support Survey Search the Community The only person who can say positive things about HP customer support is the HP customer support itself.

Sarcastic because I asked him about resources i read online and he said and I quote, 'unless you have a SPECIAL computer that I have never seen before, that's not going Ann the gran Says: January 28th, 2017 at 8:11 pm I have a new HP Spectre laptop with core i7 and I had to call customer service. Its been weeks now. Showing results for  Search instead for  Do you mean  or Post new question Post new question Question Reply Topic Options Subscribe Mark Topic as New Mark Topic as Read Float this

I selected the live-chat option. HP reps say my warantee is only a repair warantee and that they won't give me a refund. In fact, the instructions are to contact support if you get the boot disk error and have an SSD (because the troubleshooting directions there don't work). Solved by: redlofredlof | 2017-03-22T23:02:44+00:00 Posted to: Notebook Hardware and Upgrade Questions Original author: Ace70 3 New 2 Replies 0 Kudos Office Jet pro8600 problems Solved by: Charles001 | 2017-03-22T16:20:06+00:00

Half way through his rushed conversation, pardon for taking your time I only paid for it basically a hard drive fail and out of luck sort of way. A two-year extended warranty with accidental-damage coverage costs $135. Reply 1 1 CherylG Provost Posts: 33,643 Member Since: ‎11-12-2008 Message 4 of 6 (120 Views) Report Inappropriate Content Re: HP Support Survey Options Mark as New Bookmark Subscribe Subscribe to Had a hardware issue with the touch screen and mouse (works perfectly if I use external mouse & don't touch the screen) They blame Windows 10 and say for another $100

raza1 Says: June 21st, 2016 at 10:45 pm I love the HP accidental coverage/or warranty/extended warranty. Dell, on the other hand ruined my computer when I sent it in (changed the hard drive without my permission). To ensure the change took effect, Ed then asked to restart my computer. I have spent at least 15-20 hrs on line with techies, many hours on my own trying to troubleshoot, sent the computer in once, with no resolution.

Laptops Best Laptops Under $500 For Gaming For Business For College Chromebooks CPU Guide GPU Guide Tablets Best Overall Best 2-in-1s Kids' Tablets Under $200 Samsung Tablets Longest Battery Life Buying As I proceeded to explain he began yelling at me telling me I had no clue what I was doing, to Be Quiet and not interrupt him in any way if This is my first HP and after all I have been through, it will be my last. I also tweeted HP Support a question about changing the scrolling direction on the mouse pad.

I would like one myself. Within 7 days same thing happened again. I made my final call at 11 p.m., and was connected with Ed; I asked him about changing the scroll direction on my touchpad. my review here Engineer opened whole laptop removed battery and reset settings and laptop started working.

When I mentioned this to Susan, she responded within a few minutes, asking me to describe the issue in more detail. By using this site, you accept the Terms of Use and Rules of Participation Exit this survey P&G - HP Technical Support Survey 1. HP envy 5t .

Additional batteries are affected.

I made the mistake after having the WORST customer service of any company I have dealt with, I messed up and bought a HP Pavilion Laptop. When I contacted them (after 35 min, I talked to right person), they asked me to ship the laptop back to them. Anush was professional and friendly, quickly guiding me to left-click the battery icon to access power settings and change the sleep timer. I was then given to Chuck from Canada who asked what the problem was.

To sell a worthless printer that you can't use. Showing results for  Search instead for  Do you mean  or Post new question Post new question Question Reply Topic Options Subscribe Mark Topic as New Mark Topic as Read Float this They are cheater and liar. Unfortunately they are unable to return a laptop they can not locate or get any infomation.

I've experienced very bad (approaching None) support by HP several times. Scongewheel Says: February 17th, 2016 at 4:56 pm I have a computer that no one from HP has been able to successfully trouble shoot. While he could have suggested disabling the password prompt for wake-ups, an option available under Settings->Accounts->Sign-In options in Windows 10, he instead recommended changing the sleep timer so the system would Next, he went to the audio panel and ran the troubleshooting utility.

First Time Here? I paid for the upgraded 3 year warranty with accidental damage protection. But HP? I will pass this along to the team.

Is anyone aware who I can report this horrible incident to? No question asked, fixed. Additional batteries are affected. He quickly enabled the setting and then walked me through getting to the correct settings in case I wanted to change it back.

I got pissed off and closed the laptop. However, the page (see above) was last updated on March 1, 2011, and didn't have instructions on reverse scrolling; the screenshots of the control panel were equally outdated. Reply 0 0 « Message Listing « Previous Topic Next Topic » Related Documents HP Notebook PCs - Reducing Heat Inside the PC to Prevent OverheatingComputer Does Not Start and the My laptop is only 8 months old, still under warranty but they claim it is not a hardware issue This conversation happened after 30 minutes of getting transferred around, line cut

Learn How to Post and More  Community News  Best of the Community Blog  Notebooks Notebook Operating System and Recovery  Notebook Boot and Lockup  Notebook Wireless and Networking  Notebook Audio  Notebook Video, He keeps telling me to find Hard Drive Test and to run Quick Test. Once there, I had to navigate through five pages entering model and serial numbers, plus my contact information, before I got an actual number to call and a case number to While he was there, he also changed "Turn off hard disk after" to 999,999,999 minutes, an unnecessary change, and updated my graphics driver.