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HP ZBook Thunderbolt 3 Dock Not Working


Please enter a Product Number to complete the request. View Solution. When I was setting up the laptop even though the SoftPaq manager indicated that a FW update was needed, it failed with an error message, something like "bin file not found". First Time Here?

For optimal performance, keep all software and drivers on your computer updated. (See Table 1)To update the BIOS and the software and drivers:Go to Disappointing. We recommend the following software and solutions: Installs and Updates Recommended Solutions to Detected Issues and Errors We have not detected any issues with your product.  You may find a relevant With all those things going on, there may be an occasion where if the laptop is allowed to go to sleep, some drivers may or may not come back correctly or

Hp Thunderbolt 3 Dock Drivers

Read more Register · Log In HP Support Forum Home > Notebooks > Business Notebooks > Zbook 17 G3 Thundberbolt 3 Dock issues Search the Community The USB hub on the monitor is plugged into one of the USB ports on the laptop. Select Get software and drivers, enter your computer model number (located on the computer service label), then select Find my product. Not the SoftPaq software or CLI installer Restart Validate Thunderbolt firmware CLI > c:\SWSEtup\SP74938\ThunderBoltUpdaterCmd -d Should be permalinkembedsavegive gold[–]GLaDOShi 1 point2 points3 points 10 months ago(5 children)Oh no, we ordered a group

Charging Support HP ZBook Dock with Thunderbolt 3 cable Dual custom ends (AC+USB Type-C to AC+USB Type-C) Customized for HP ZBook Mobile Workstations only High speed data transfer Capable of charging Only USB and display ports will function on the notebook or mobile workstation. To view the screen image extended across both the computer and the monitor, select Extend. Zbook Dock Not Working None of the ports are working.

Ensure they have full details and reproduction steps and they will jump all over this.I'm in Mobile 3LS and will be expecting these as well and will be working on reproductions The graphics application does not detect the external monitor Some graphics applications do not detect external monitors connected to the dock. Windows 10 on ZBook G3 Studio T6E16UT. Use the following steps to connect to AC power.

It also connects an optional headset microphone. Hp Zbook Dock Not Working Here is the verbage:4K Display––Only one 4K at 60Hz display connection can be made to the display ports on the dock––In order to use a 2nd 4K at 60Hz display, the The dock is actually upside down in the pics below. you should be able to then extend the external screensas far as the issues, you may not know that Thunderbolt 3.0 is a protocol that now 'rides' on top of the

Hp Thunderbolt Dock Issues

Restarting the PC will not complete without a BSOD (10+minutes) )= or hard power off. Figure : HP Elite Dock with Thunderbolt 3 Figure : HP ZBook Dock with Thunderbolt 3 Step 1: Connect to AC power To ensure the correct performance of all dock features, Hp Thunderbolt 3 Dock Drivers Country of purchase* Select Country of Purchase AfghanistanAlbaniaAlgeriaAmerican SamoaAngolaAnguillaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBoliviaBosnia and HerzegovinaBotswanaBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCambodiaCameroonCanadaCape VerdeCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCook IslandsCosta RicaCote D'ivoireCroatiaCyprusCzech RepublicDenmarkDjiboutiDomincaDominican RepublicEcuadorEgyptEl SalvadorEquatorial Intel Thunderbolt Secure Connect Do Not Connect: Prevents the dock from connecting to the computer.

Security level 2: PCIe and Display Port - secure connect Same options as Security level 1 if the device contains a security certificate/chip. this page The grounding pin is an important safety feature. When I shutdown the system, I get a BSOD with a STOP 0x0000009F DRIVER_POWER_STATE_FAILURE. The external monitor cannot be set as the primary monitor when using some Intel graphics applications Older Intel graphics applications do not support setting the external monitor as the primary monitor. Intel Thunderbolt Secure Connect Driver

Only problem seems to be that USB devices have to be unplugged and replugged into the dock after the laptop is reconnected. Under the section Change the size of text, apps, and other items, set the value to 225% or lower. Sometimes I can go several hours without an issue other times the displays start flickering within 30 minutes of boot up.I also have at least once lost all the externaldisplays and I missed turning off the security option.

Third party cables are NOT supported for connecting the dock to the notebook or mobile workstation. Intel Thunderbolt Firmware Update Utility With two external DVI monitors installed the laptop display and one of the monitors are identified as "1|2" and the second external monitor is "3". All four displays connected to the dock may be active only when both HDMI and USB Type-C ports on the notebook or mobile workstation are not in use.

I've triple checked all of those suggestions, and I've had them come back with the same list and done them once again.I'm now also noticing thatthe on-board ethernet port no longer

HP Customer Support Z7_3054ICK0KGTE30AQO5O3KA30U7 hp-contact-secondary-navigation-portlet Actions ${title} Loading... Any Thunderbolt device attached will be accessible without approval. Remove the key. Zbook Docking Station Not Working Learn How to Post and More  Community News  Best of the Community Blog  Notebooks Notebook Operating System and Recovery  Notebook Boot and Lockup  Notebook Wireless and Networking  Notebook Audio  Notebook Video,

Is there a HP tech person that can tell me how to export a diagnostic report so that they can look at it? Bringing up old flames usually creates new ones. Read more Register · Log In HP Support Forum Home > Notebooks > Hardware > HP Elite Thunderbolt 3 65W USB-C Dock not working on Elite X... useful reference This requires an Ethernet cable (purchased separately).

It's really strange as it seems to happen when new windows or programs are opened as though they're interfering somehow. Press and hold the power button on the computer for 15 seconds. Use the following steps.